CONTACT

Please submit inquiries, feedback, or requests regarding the following apps and services through their respective support channels described below.

• Pokecolo

  ・If you can launch the app: Please contact us by tapping the Menu icon in the top right corner of the “My Colony” page in the app, then tap “Settings” followed by “Contact Us.”

• ・ If you cannot launch the app: https://www.pokecolo.jp/support/

  Please contact us by tapping the “Contact Us” button at the bottom of the home page of the above link.

• Pokecolo Twin

  ・If you can launch the app: Please contact us by tapping the icon featuring nine dots at the bottom right of the app launch screen, followed by “Settings” and then “Contact Us”.

• ・ If you cannot launch the app: https://www.pokecolotwin.jp/

  Please contact us by tapping the “Contact Us” button at the bottom of the home page of the above link.

• Livly Island

  ・Please contact us by tapping the icon at the bottom right of the app’s launch screen, and then tap the “Contact Us” button.

• LIVING with LIVLIES Worlds of What Ifs

  ・Prior to the release of LIVING with LIVLIES, please contact us via the following email address: support@lwlivlies.zendesk.com

• Sensil

  ・Please contact us by tapping “Contact Us” at the bottom right of the app’s launch screen.

• Cats Atelier

  ・Please contact us by tapping “Contact Us” at the upper right of the app’s launch screen.

• hange

  ・hange Support: https://help.hange.jp/hc/

  Please contact us by tapping “Contact Us” in the upper right corner of the above site.

• Purenista

  ・If you can launch the app: Please contact us by tapping the Menu icon in the top right of the app’s launch screen, followed by “Settings” and then “Contact Us”.

  
  

  ・If you cannot launch the app: https://www.purenista.jp/

  Please contact us by tapping the “Contact Us” button at the bottom of the home page of the above link.

• Chocotto Land

  ・If you can launch the app: Please contact us by tapping “Contact us” on the lower left of the app’s launch screen.

  
  

  ・If you cannot launch the app: https://help.hange.jp/hc/

  Please contact us by tapping “Contact Us” in the upper right corner of the above site.

• VIVIBUDS

  ・If you can launch the app: Please contact us by tapping the far right button at the bottom of the app’s launch screen, followed by “Settings” and then “Contact Us”.

  
  

  ・ If you cannot launch the app: https://www.vivibuds.com/

  Please contact us via the “Contact Us” link at the bottom of the above site.