Notice of Termination and Refund of “#Proselytize Me” Service
※This article is machine translated.
Thank you for using our audio delivery platform service ” #Proselytize Me “.
We are pleased to announce that this service will be terminated on December 22, 2021 at 16:00 (Japan time.same below.)
We would like to thank everyone who has patronized and supported this service to date.
■ Termination of services
Wednesday, December 22, 2021, 16:00
■Suspension of the ability to purchase “Gift Coins,” a dedicated currency
Wednesday, December 22, 16:00
Suspension of paid services that use “Gift Coins”
Wednesday, December 22, 16:00 (Gift Coins will no longer be available as of the same time)
Any unused balance of the dedicated currency ” Gift Coins ” will be refunded in accordance with Article 20, Paragraph 1 of the Act on the Settlement of Funds, as follows.
■ Trade name of the issuer of the prepaid means of payment to be refunded
Cocone Corporation (Tokyo Office: Setagaya-ku, Tokyo; Representative Director: Yosuke Tomita)
Types of prepaid means of payment subject to refund
Unused paid “Gift coins”
*All unused Gift Coins that are in your possession as of 16:00 on Wednesday, December 22 will be eligible for the refund. Paid Gift Coins that have been used by that time, as well as free Gift Coins granted as part of bonuses, services, events, etc., will not be eligible for refund.
How to request a refund
: Within the refund request period, please submit the following information via the “Gift Coin Refund Request Form” in the browser version of “#Proselytize Me” (https://fukyou.me/).
- Registered account name and user ID for this service
- Information on the financial institution account to receive the refund (name of financial institution, name of branch, type of deposit, account number, and name of account in katakana)
- A photo of the bankbook or cash card (or a screenshot for online banks) that shows all the information (5 items) in the brackets in the previous section
*We will proceed with the refund process only if a formal request is made using the “Gift Coin Refund Request Form. Please note that if you contact us for a refund using a method other than the “Gift Coin Refund Request Form,” it will not be considered a formal request, and we will not begin the refund process.
*The ” Gift Coin Refund Request Form ” will be available on December 22, 2021 at 16:00.
■Refund Request Period
Wednesday, December 22, 2021 16:00 – Tuesday, February 22, 2022 15:59
Holders of prepaid means of payment who do not request a refund within this period will be disqualified from the refund process. The same will also apply if the information required for a refund is missing from the ” Gift Coin Refund Request Form “. After this period, you will not be able to open the browser version of ” #Proselytize Me ” (https://fukyou.me/).
Method of refund
The amount equivalent to the balance of the applicable prepaid means of payment in Japanese yen will be transferred to the designated bank account.
CARROT Corporation(Setagaya-ku, Tokyo; Representative Director: Takaaki Kurihara), the operator of this service, will bear the transfer fees. However, in the event of receiving fees, relay fees, exchange fees, etc. (hereinafter referred to as “other fees”) arising from remittances outside of Japan, such other fees will be borne by the customer. If any of these expenses are incurred due to remittance outside of Japan, the customer will be responsible for these expenses, and the amount equivalent to the balance minus these expenses will be transferred to the customer.
■Inquiries about refunds
: fukyou_support@carrot-inc.co.jp
We sincerely apologize for the suspension of service despite your patronage.
We will continue to provide our customers with the best service possible.
We look forward to your continued support of Cocone Corporation and CARROT Corporation.
November 22, 2021
3-1-18 Wakabayashi, Setagaya-ku, Tokyo
Cocone Corporation
CARROT Corporation